Patients Often Need More Than a Visit
Barriers like transportation, psychosocial stressors, and access challenges can affect whether care plans are actually followed.
Support for Patients Between Visits
Care Coordination Support That Helps Practices Close Gaps Beyond the Visit.
KSM SupportLink partners with primary care practices to help patients navigate care, address psychosocial and access-related barriers, and improve follow-through through structured ambulatory care coordination.
Primary Care Focused
Built for outpatient practices that need stronger support between visits.
Whole-Person Approach
Addresses psychosocial, social determinant of health, and access-related barriers.
Collaborative Model
Works alongside provider teams with clear scope and escalation pathways.
KSM SupportLink
Whole-Person Ambulatory Coordination
Launch Model
01
Referral-based patient outreach and enrollment support.
02
Whole Person Assessment and collaborative care plan creation.
03
Psychosocial support, barrier identification, and resource linkage.
04
Follow-up, reporting, and provider-aligned escalation support.
Important Scope Note: KSM SupportLink does not diagnose, prescribe, or provide medical advice. Medical guidance and medication-related clinical decisions remain with the provider team.
Practices Need Help Between Visits
KSM SupportLink helps extend coordination capacity without requiring the practice to build a full internal care coordination department from scratch.
Structured Support Creates Clarity
With outreach, reassessment, escalation pathways, and reporting, practices get a more organized view of what is happening after the visit.